- All-in-one security platform
- High customization
- Built-in VPN
- 30-day trial
- Intuitive mobile apps
- Slow customer support
- Discount only for the first year
Avira Operations GmbH & Co. KG is a multinational company from southwestern Germany, founded in 1986, which specializes in the computer and network security industry. It’s the company behind the famous Avira Free Antivirus, but the cream of the crop is Avira Prime.
It’s a comprehensive security suite that offers protection from all types of malware, like viruses, trojans, and ransomware. It also defends users against suspicious network activity, malicious emails, weak login information, and identity theft – and this is just scratching the surface. Compared to its competition, it doesn’t lead the pack as the most affordable option, but this is offset by an abundance of features, including all Avira’s Pro editions of its current tools.
Avira Prime’s most budget-friendly option comes in at $4.99 per month for the first year (billed annually), covering five devices. The solution is available for desktop and mobile, and there’s a 30-day free trial and a 60-day money-back guarantee to try out this solution at zero cost.
When it comes to protective features, Avira Prime goes above and beyond. This internet security suite covers everything you need to stay safe online. From the well-known Avira antivirus to a VPN, password manager, and even a PC cleaner, Avira Prime makes sure you only need one app to stay on top of everything security.
Avira’s apps and browser extensions are user-friendly, featuring an elegantly designed interface and a dark theme option for those who favor it. Plus, users who relish tweaking and adjusting every feature to their preference won’t be disappointed by Avira’s level of customization, from file exclusion to threat category configuration.
All of Avira’s pro products are included in the Prime package, which is certainly commendable. Still, how these products are integrated into the app could be smoother. For example, the Avira System Speed Up Pro requires a separate app to be opened. Even so, it’s one of the most impressive features, with endless optimization options, such as a quick optimizer, power cleaner, and startup optimizer.
After installing Avira Prime, the first thing users encounter is a smart scanner. This powerful tool scans the user’s device for security, privacy, and performance issues. It searches for viruses, trojans, ransomware, out-of-date apps, browser-tracking cookies, junk files, invalid registry entries, to name but a few.
Although this first step can be skipped, we recommend users take it to get the first overview of their device's health. Despite the sheer number of potential threats to scan, it didn’t take long to complete, and it didn’t bog down the CPU.
As usual with this type of security suite, Avira Prime has a dedicated area just for scanning malware. The software provides both quick and full scans, and it’s possible to schedule automatic scans by frequency, day, and hour. Putting users in control even further, they can choose what the antivirus should do with malicious files: quarantine, ignore, or delete.
It’s also possible to exclude files and folders from scans as well as customize other security, privacy, and performance preferences. Avira Prime’s scans are fast. A quick scan took under one minute to analyze 19,591 files and the full scan took only five minutes for 382,716. The latter was accompanied by occasional CPU usage spikes at 100%, but we were able to keep working while the antivirus did its magic in the background.
With the sheer number of features Avira provides, advanced protection should be its middle name. There are tools for almost every possible problem or threat, such as:
- VPN: Includes Avira Phantom VPN Pro, with 1,400+ servers in 37 countries and unlimited bandwidth.
- PC cleaner: Avira’s System Speed Up Pro is incorporated, which has 40 optimization tools. There’s a startup optimizer, disk doctor, network traffic manager, and power cleaner.
- Password manager: Avira Password Manager Pro, which we already reviewed.
- Identity assistant: Basically a dark web monitoring tool, it notifies users if their personal data has been compromised.
- Browser safety extension: Among its customization options, there’s a price comparison tool, ad blocker, and social media tracking blocker.
- Software updater: Includes an update manager that searches for outdated apps and drivers while getting rid of update reminders from Adobe, Skype, and Google.
- Game Booster: Enhances the user’s PC performance when gaming by closing unnecessary background apps and services or freeing up processing power and RAM. Furthermore, it’s possible to whitelist apps or exclude games.
It’s important to mention that users get all these tools with one subscription – none of the extras are locked behind a paywall. This robust, all-in-one solution is bursting with every protective tool imaginable.
Avira Prime offers cross-compatibility and multi-device support under the same subscription. The internet security suite works on Windows 7+, macOS 10.15+, Android 6+, and iOS 11. Additionally, the browser extensions work on Opera, Firefox, and Chromium-based browsers (such as Chrome, Edge, and Brave).
Whether you’re using a browser extension, an Android device, or anything in between, the VPN and password manager are included as standard. However, some features only appear on specific devices or operating systems – like the cookie cleaner for Macs.
Features exclusive to cells include a call blocker, microphone protector, app locker, and security protection (iOS only).
All Avira Prime’s subscription plans include all the features available. With this being the case, prices vary based on the number of devices or billing cycle. There are monthly, 1-year, and 2-year billing options for either 5 or 25 devices. With a 43% discount in the first year, the annual subscription is the most economical option, costing $4.99 per month for five devices. Nonetheless, it’s important to note that the subscription renews at its normal rate, which is $8.74 per month ($104.99 in total).
To avoid a long-term contract, there’s a monthly subscription costing $9.99 for five devices and $12.99 for 25. Finally, for those who embrace commitment, there’s the 2-year subscription that’s charged at $194.99 or $249.99.
Fortunately, it couldn’t be easier to put Avira Prime through its paces before spending a dime, as there’s a 30-day free trial that doesn’t need to be cancelled to avoid accidental payment. Additionally, new Avira Prime subscribers who didn’t find the software to live up to the hype are eligible for a refund with a 60-day money-back guarantee. The accepted payment methods are Visa, Mastercard, American Express, PayPal, and direct debit for German residents.
Avira Prime provides ‘VIP’ customer support to all its users, which can be accessed via its dedicated menu on the online dashboard. This section has buttons for chat, email, and phone support, as well as a knowledge base with how-to and support articles, alongside a community forum for sharing and discussing ideas. It’s worth mentioning that it includes topics in many languages besides English.
Avira Prime’s customer support is available from Monday to Friday, between 9 a.m. and 11 p.m. in Central European Time. Additionally, it offers dedicated phone numbers for Europe, U.S., Canada, and the UK. Despite having social media channels, they’re not active, and users should turn to the official channels for help.
Unfortunately, when contacting customer support via chat, we found the waiting time to exceed the hours expected with VIP, taking them more than 48 to reply.
Avira Prime is all about safeguarding users from the ever-present online threats while preserving device performance. As expected, it comes with security tools like antivirus and firewall that shield devices from harmful intruders – but that’s not all. This comprehensive solution goes beyond standard protection with a password manager, VPN, and cookie cleaner, among many other helpful features.
In addition, Avira Prime mobile apps are intuitive and beautifully designed. Still, there are some downsides, such as its VIP customer support taking so long to get back to us. We would also prefer to have more options to get a nice discount of the product besides the annual subscription for five devices.
In conclusion, Avira Prime is a feature-rich security suite with all the bells and whistles to keep anyone’s devices well out of harm’s reach. The cherry on top is its 30-day free trial, the impressive 60-day money-back guarantee, and its 43% discount on the yearly plan for five devices.
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